Your benefits
All companies or divisions use the same CRM database - individual and integrated
CRM processes are structured and uniformly applied
The integration into the ERP guarantees high data quality and information
CRM at a glance
The central elements of Abacus CRM are marketing, sales, service, management, and integration. Further details can be found in the following overview

Marketing
- Lead management
- Campaign management
- Activity management
- Event planning
- E-mail marketing
- Duplicate control

Sales & Service
- Relationship management
- Customer history
- Offer management
- Sales prospects
- Marketing strategy
- E-Dossier

Management
- Management info cockpit
- Automatic management summary reports
- Dashboard for mobile queries
- Individual data analysis
- Controlling/Reporting

Integration
- Integrated in Abacus ERP
- MyAbacus customer portal
- Google Maps
- Exchange with Outlook
- Telephone services
- Web-Services, XML
3,300
customers have chosen Abacus CRM
26,000
users work with Abacus CRM daily