CRMThe integrated and individual CRM system

Abacus CRM is integrated in all Abacus modules without interfaces. All CRM data is therefore available to all employees in real time.

A full-text search and individual selection lists with various filter options for all address fields make it easier to find addresses and their addenda.

The entry and modification of addresses can be restricted to certain employees in order to guarantee uniform address entry. This ensures that other users can retrieve and print addresses, but cannot change them.

In addition, access protection can be activated at the division level, so that only those addresses that belong to the released division are visible.

All relevant data for an address can be managed on the time axis. For example, future address data can be entered for any date in advance, so that an address that has already been entered is automatically converted to the new current valid address as soon as the respective calendar day begins. Old addresses remain stored and can be retrieved at any time.