The service business has established itself as an independent product in many companies. In view of shortening product life cycles and intensifying competition, the costs for service and maintenance can no longer be calculated into production costs, but must be advertised and sold as a product.
Direct
Error messages and work orders can be viewed directly on the iPad.
Flexible
Location-independent and immediate processing of orders.
Mobile
Mobile reporting and direct invoicing and payment on-site by the customer.
Service orders
- Service Portal
- Graphic service disposition
- Checklists
- Service stock management
- Service history
- Invoicing
- Planned maintenance
Mobile Data Acquisition
- Service app for tablet
- On and offline entry
- Time and Service Entry
- Article and spare parts
- Checklists
- Online invoice creation
- Online payment per SumUp
- Object master data maintenance by the service technician
Contracts
- Offers and contracts
- Maintenance contracts
- Termination definitions
- Contract invoicing
- Maintenance execution cycles
- Expiration/renewal of contracts
Service objects
- Object master data
- Service customers
- Locations
- Object places
- Flexible object and installation structure
- Pending issues management
- E-Dossier
- Object history
- Measurement values
300
customers have chosen Abacus Service Management
7,500
service technicians work with Abacus Service Management every day
