Service & Contract ManagementThe software for efficient service companies

Your service orders under control. All the time.

Establish your company successfully in the service business with the Abacus Service and Contract Management (SCM).

Due to its flexibility, the software can be used in the following areas:

  • Classical after-sales business
  • Maintenance of equipment and machines
  • Service orders
  • Licence management

The Service and Contract Management software is seamlessly integrated into Order Processing, Service and Project Management, Production Planning and Control, Human Resources and CRM. With the direct booking of transactions into Accounts Receivable, Financial Accounting and Cost Accounting, your data is always up-to-date and can be accessed at any time.

Your benefits

Error messages and work orders can be viewed directly on the iPad

Location-independent and immediate processing of orders

Mobile reporting and direct invoicing on-site by the customer

Service and Contract Management at a glance

The central elements of Abacus Service and Contract Management are service orders, mobile data entry, contracts and service entry. Further details can be found in the following overview.

Service orders

  • Graphic service disposition
  • Checklists
  • Service stock management
  • Service history
  • Invoicing
  • Planned maintenance

Mobile Data Acquisition

  • Service app for tablet
  • On and offline entry
  • Time and service Entry
  • Article and spare parts
  • Checklists
  • Online invoice creation
  • Online payment per SumUp

Contracts

  • Offers and contracts
  • Maintenance contracts
  • Termination definitions
  • Contract invoicing
  • Maintenance execution cycles
  • Expiration/renewal of contracts

Service objects

  • Object base data
  • Service customers
  • Locations
  • Object places
  • Flexible object and installation structure
  • Pending issues management
  • E-Dossier
  • Object history
  • Measurement values

300

customers have chosen Abacus Service and Contract Management

7,500

service technicians work with Abacus Service and Contract Management every day

Do you have any more questions?